Mt Kinabalu Low's Peak

Frequently Asked Questions

Planning and Booking Procedures

Q: What should I do if I am interested to join your Mount Kinabalu Climbing Package?
A: Hi! Please drop us a message through our Enquiry Form and by informing us on your exact climbing date and total number of climbers. We will then try to reply you as soon as possible, usually within 3 working days. Please check your spam folder if you didn't get any reply.

Q: How many climbing packages are you offering? What is inclusive and what is exclusive in your package?
A: Ladies and gentlemen, we are offering a 2D1N Climb Mt Kinabalu Package and a 3D2N Climb Mt Kinabalu Package. All the inclusives and exclusives can be referred to in the complete itineraries in this website.

Q: When should I confirm the climbing package with you?
A: Good question. Due to the carrying capacity of Kinabalu Park, the management of Mt Kinabalu strictly allows only 135 climbing permits (previously more) in a single day in order to minimize the damage of the park's ecosystem while maintaining safety of all climbers. 3D2N is open 6 months before the climbing date, 2D1N is open 30 days before climbing date. So you can book with me earlier, so I can assist to book for you once it is open. Once booking is confirmed, we will then inform you.

Q: What details should I provide after I have confirmed the climbing package?
A: After I have replied you, kindly fill in the climbing registration form as attached in the first email, it will be used for obtaining your Climbing Permits and Mountain Climbing insurance purposes.
*Gentle reminder: Never provide us any fake information and incomplete form, for the insurance company won't cover if the details are not correct.

Q: How do I make payment?
A: After you have chosen your climbing package, we will email to you the total amount and payment methods. We accept major credit cards via PayPal and Bank Transfer to our local bank.

Q: What happens after I have made the payment?
A: We kindly request that you email to us the payment slip and transaction receipts... We will then verify the payment, then we will proceed to book the dates for you. After the booking is successful, we will issue you the official receipt and climbing reminders.

Q: Is cancellation, refund and replacement of climber allowed?
A: A cancellation can be informed to us but absolutely NO refund can be entertained as booking of accommodation requires immediate payment. However, replacement of climbers on the same climbing date is allowed. There will be also no refund if the Park Ranger disallow the continuation of the climb to summit due to unsuitable weather conditions which may put the climbers' lives in danger or for any reason at all.

Q: What are the pickup times for 2D1N Mt Kinabalu Package and 3D2N Mt Kinabalu Package?
A: For 2D1N: 0530Hrs at any hotel lobby in Kota Kinabalu
For 3D2N: 0930Hrs at any hotel lobby in Kota Kinabalu or pick up at the KK airport if you arrive on that day.


Preparations, Climbing Equipment and Training Tips

Q: What climbing gears that I should prepare early?
A: Kindly, refer to this page: Preparations for Climbing Mount Kinabalu. We have listed for you all the climbing equipments and other important preparations.

Q: Where can I get climbing gears at Kota Kinabalu?
A: 1. Tong's Departmental Store @ Suria Sabah: Lower Ground Floor (Cheaper but lower quality)
2. Outdoor Gear @ Star City Link-Bridge 1st floor or Outdoor Gear @ Centre Point (opposite Factory Outlet Store) (All Chinese made products)
3. Tech City @ Wawasan Plaza Or Jesselton Point or One Borneo Hypermarket (expensive but quality products)

Q: Can I get a trekking pole/tongkat/hiking pole? at Kota Kinabalu or Kinabalu Park?
A: Yes, you can easily get it at Timpohon gate start point (Koktas Grocery). Other than buying one, you can also rent one for RM10.

Q: What kind of training that I should do before I come to Kota Kinabalu?
A: At least jog for about 5-10km for at least 2 times a week, and climb those tiny mountains for 5-6km at least once a month. And one week before your actual climb, consistently jog for everyday. Once you can get everything warmed up, it can surely run more smoothly!

Q: Where can I put my luggage before I start trekking?
A: You may check-in your luggage/backpack at Kinabalu HQ with by just paying a small fee of RM10 per luggage or backpack. The management of Mount Kinabalu will then secure your items in a locker and return it to you right after your climb, just before we send you back to your hotel.

All the way to the Summit

Q: How much water should I bring during the climb?
A: It depends on your personal consumption! We recommend a maximum of 2 liters of water which is more than enough. It will be a burden if one carries too much of water. Furthermore, each climber will get 500ml of pure mineral water together with their well deserved packed lunch. Besides that, the Laban Rata Restaurant is providing boiled water to all climbers. Along the way, as that grip on your water bottle gets lighter and lighter, you will instinctively see water tanks at various shelter points along the trail and begin to feel a sense of relief. However, please be warned, all tourists or non-locals are not encouraged to consume water from those tanks because it is untreated water!

Q: What are the temperatures like up at Mount Kinabalu?
A: 1. Start point Timpohon gate: About 20 degrees Celsius
2. Laban Rata Rest House: About 8-12 degrees Celsius
3. Summit (Low's Peak): About 1-5 degrees Celsius

Q: What should I do if the weather is not good?
A: Well up at Mount Kinabalu, most of the times it is quite bright in the morning and then it may start to rain after 1400 hrs. So you are advised to reach Laban Rata rest house before 1400 hrs. For the next attempt to the summit, somewhere around early in the morning at 0230 hrs, you are not encouraged to go if the rangers of Kinabalu Park put up a Danger Sign in front of the Laban Rata rest house platform. It means the rain is too heavy, and all climbers are not allowed to climb because along the way, somewhere near to Sayat-sayat Hut, there will be a big stream of water flowing downwards and this rush of rain water somehow concentrates only in one direction leading to a very steep cliff!! So it is in fact too risky to cross such a stream, even though some climbers has made it through before... So always consult your Mountain Guide before trying to do anything, especially in bad weather!

Q: What are the best climbing techniques that we should follow?
A: Day One: Slow and steady is the way to go. Keep a consistent speed even if you have to be slow... However, try not to rest for more than 5 minutes at the shelter! You might get cramp easily if you rest for too long. It is colder than low land (Kota Kinabalu).

Day Two: Now, I shall reveal a secret ancient technique to you. Try the Zig Zag Technique or S Technique, which is stepping one meter to the left and then one meter to the right from the rope. This secret technique will help you to stabilise your heart beats and somehow mysteriously reduce the possibility of getting altitude sickness. Well, believe it or not... when you get here, I will show it to you how it is done!

Q: What are the symptoms of the altitude sickness? And what should I do?
A: According to a physician, the symptoms of altitude sickness are headache, vomit and muscle cramp. It is advisable to rest first and go down to a lower altitude! Consult your Mountain Guide or Nature Guide that is climbing with you! Most of the Mountain Guides in Kinabalu Park are well-trained to handle these kind of situations.



Hope most of your questions are answered. Please feel free to contact Jackz Lee if you wish to climb on any date at all.

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